← Back to Karfis Custom Add-on

A CRM built around your regular riders

Customer relationship management tailored to chauffeur operators — corporate accounts, loyalty, repeat-rider history, and custom workflows the standard platform does not cover.

$1,999Custom CRM from
TailoredTo your workflow
One loginSource of truth for every rider
ZeroOff-the-shelf compromises
Overview

When the standard platform is not enough

The Karfis backend already manages customers and bookings. A custom CRM is for operators who need more — a specific workflow, a loyalty program, an integration, or a deeper view of repeat-rider behavior.

What you get

What a custom CRM can do for you

The capabilities we build most often — each one scoped to your operation.

Rider profiles

A rich record for every rider — preferences, payment, ride history, and notes.

Corporate accounts

Structured corporate accounts with departments, authorized bookers, and net-terms invoicing built your way.

Loyalty programs

Points, tiers, or ride-count rewards — designed around your margins.

Repeat-rider history

See every ride a customer has taken and spot your most valuable riders.

Segments & tags

Tag riders by route, event, or value so you can target precisely.

Custom workflows

Approval chains, booking rules, and status flows built around how your operation actually runs.

Integrations

Connect to your accounting, calendar, or marketing tools so data flows instead of getting retyped.

Customer analytics

Lifetime value, repeat rate, and segment revenue — the numbers that tell you where to invest.

Use cases

When operators add a CRM

01 — CORPORATE

Manage complex corporate accounts

Multiple departments, authorized bookers, and custom billing rules.

02 — LOYALTY

Reward your repeat riders

A loyalty program that keeps your best riders coming back.

03 — WORKFLOW

Automate a unique process

An approval chain, a booking rule, or a status flow the standard platform does not cover.

04 — RETENTION

Win back lapsed riders

Re-engagement triggers and targeted outreach that turn a quiet month into returning bookings.

Pricing

CRM as a custom add-on

A custom CRM is a one-time development project layered on top of any Karfis package.

Essential CRM

Rider profiles, segments & history.

$1,999

One-time project

  • Rich rider profiles & history
  • Segments & tags
  • Repeat-rider analytics
  • Re-engagement triggers
  • Built on your Karfis backend
Get started

Enterprise CRM

Integrations & full custom workflows.

Custom

Scoped to your needs

  • Everything in Growth
  • Third-party integrations
  • Approval chains & custom rules
  • VIP handling & priority dispatch
  • Dedicated build & onboarding
Get started

Custom CRM development starts at $1,999 as a one-time project. The underlying Karfis package (Starter, Growth, or Pro) runs separately.

From the Journal

Related field notes

Questions

Frequently asked questions

Is the CRM separate from the Karfis backend?

No. It is a tailored layer built on top of your existing Karfis backend, so your team keeps one login and one source of truth.

How is a custom CRM priced?

As a one-time development project, starting at $1,999. Final pricing depends on the workflows, loyalty rules, and integrations you need.

Can you build a loyalty program?

Yes — points, tiers, or ride-count rewards, designed around your margins and wired into your booking and billing.

Do you integrate with my other tools?

We connect to accounting, calendar, and marketing platforms where it makes sense. Tell us what you use and we will scope it.

Get started

Let's talk about your CRM

Tell us the workflow, loyalty rules, or integrations the standard platform does not cover — we will scope a custom CRM built on your Karfis backend.